Criminal Background Check Errors

  1. If you send the request and service is unavailable, you will get response below:

HTTP Status Code - 200

Response:

[
  {
    "serviceId": "80c1111d-6ace-4820-a88c-284982013c33",
    "serviceName": "Criminal Records",
    "serviceDescription": "The Criminal Records Database is a powerful, high-speed multi-state and federal search of our proprietary databases compiled from multiple sources consisting of court records, incarceration records, prison/inmate records, probation/parole/release information, arrest data, wants and warrants and/or other proprietary sources.",
    "error": "Service is unavailable, please contact us",
    "success": false,
    "locationId": 0,
    "readOnlyAccessLocationIds": [
      0
    ],
    "profiles": []
  }
]
  1. If you get one of these responses below, it means service's server has returned an undocumented error. For further help, please contact support@idscan.net

If you provide us your company name and date of your request, we will be able to assist you much more easily.

HTTP Status Code - 200

Response JSON Example 1:

[
  {
    "serviceId": "80c1111d-6ace-4820-a88c-284982013c33",
    "serviceName": "Criminal Records",
    "serviceDescription": "The Criminal Records Database is a powerful, high-speed multi-state and federal search of our proprietary databases compiled from multiple sources consisting of court records, incarceration records, prison/inmate records, probation/parole/release information, arrest data, wants and warrants and/or other proprietary sources.",
    "error": "Unable to complete request, please contact us",
    "success": false,
    "locationId": 0,
    "readOnlyAccessLocationIds": [
      0
    ],
    "profiles": []
  }
]

Response JSON Example 2:

[
  {
    "serviceId": "80c1111d-6ace-4820-a88c-284982013c33",
    "serviceName": "Criminal Records",
    "serviceDescription": "The Criminal Records Database is a powerful, high-speed multi-state and federal search of our proprietary databases compiled from multiple sources consisting of court records, incarceration records, prison/inmate records, probation/parole/release information, arrest data, wants and warrants and/or other proprietary sources.",
    "error": "There was an error with your check, please contact us",
    "success": false,
    "locationId": 0,
    "readOnlyAccessLocationIds": [
      0
    ],
    "profiles": []
  }
]

Response JSON Example 3:

[
  {
    "serviceId": "80c1111d-6ace-4820-a88c-284982013c33",
    "serviceName": "Criminal Records",
    "serviceDescription": "The Criminal Records Database is a powerful, high-speed multi-state and federal search of our proprietary databases compiled from multiple sources consisting of court records, incarceration records, prison/inmate records, probation/parole/release information, arrest data, wants and warrants and/or other proprietary sources.",
    "error": "An unexpected error has occurred, please contact us",
    "success": false,
    "locationId": 0,
    "readOnlyAccessLocationIds": [
      0
    ],
    "profiles": []
  }
]

If you get some error is not documented on this page, please contact support@idscan.net