DMV Data Verification Service Errors

  1. If you send the request to the state, which isn't supported yet, you will get the response below:

HTTP Status Code - 200

Response:

[
  {
    "serviceId": "f1366c39-d0cd-458c-81f8-efd7b0753a5b",
    "serviceName": "DMV Verification",
    "serviceDescription": "Driver License Data Verification",
    "error": "<StateName> state is not yet supported by DMV Data Verification service. Check back later.",
    "success": false,
    "locationId": 0,
    "readOnlyAccessLocationIds": [
      0
    ],
    "profiles": []
  }
]

where <StateName> is the name of the unsupported state.

You should check available supported states here

  1. If you send the request to the state and state’s server is under maintenance, you will get this response below:

HTTP Status Code - 200

Response:

[
  {
    "serviceId": "f1366c39-d0cd-458c-81f8-efd7b0753a5b",
    "serviceName": "DMV Verification",
    "serviceDescription": "Driver License Data Verification",
    "error": "<StateName> state server is temporarily unavailable. Please, try again later",
    "success": false,
    "locationId": 0,
    "readOnlyAccessLocationIds": [
      0
    ],
    "profiles": []
  }
]

where <StateName> is the name of the state.

You should check "Scheduled Maintenance" table here

And ensure that you send the request in available state’s server hours.

  1. If you get one of these responses below, it means state server returns some undocumented errors.
Note

For further help, please contact support@idscan.net If you provide us your company name and date of your request, we will be able to help you faster.

HTTP Status Code - 200

Response JSON Example 1:

[
  {
    "serviceId": "f1366c39-d0cd-458c-81f8-efd7b0753a5b",
    "serviceName": "DMV Verification",
    "serviceDescription": "Driver License Data Verification",
    "error": "An error has occurred while processing your request, please contact us",
    "success": false,
    "locationId": 0,
    "readOnlyAccessLocationIds": [
      0
    ],
    "profiles": []
  }
]

Response JSON Example 2:

[
  {
    "serviceId": "f1366c39-d0cd-458c-81f8-efd7b0753a5b",
    "serviceName": "DMV Verification",
    "serviceDescription": "Driver License Data Verification",
    "error": "Unable to complete request, please contact us",
    "success": false,
    "locationId": 0,
    "readOnlyAccessLocationIds": [
      0
    ],
    "profiles": []
  }
]